What should I do if a material I need runs out? Or the lab needs a new tool (files, USBs, cables etc)?

The best way is to email prototype@kth.se about what you need, who/where it is for, and what it is for. 

What materials are NOT provided by the labs?

Spray paint, glue, sand paper, and other common expendable products.

What should I do if the material is stuck in the nozzle?

The assistants are unfortunately not always available to help! We encourage the students to solve the problems themselves. A good place to start is here. In the Manually extruding material section. You are not the first student to come across a jammed nozzle - ask around!

How many time slots (each one hour) can I book for the machines using mycourt?

  • 3D-printers: 4

  • lasers: 2

  • small mill: 4

  • big mill: 4

Can I change the material myself in the Ultimakers?

Absolutely. Check here to learn how. Check here to look at common material settings.

Can I change the nozzles myself in the Ultimakers?

Unfortunately not - the Ultimaker 2s should be 0.8 mm nozzles, and the Ultimaker 3s should be 0.4 mm nozels. Contact us for special requests. 

What should I do if I need to do a large print that takes over my allotted time?

There are a few options here:​

  • Try to reduce the time (easily tested in Cura) - look into reducing the infill and reducing the height 

  • If is a critical and large part to print, an overnight print is the appropriate time to use the printer. 

  • Set up a time with an assistant at prototypassar@md.kth.se for special requests. 

How can I use the formlabs and the uPrint?

For this, email prototype@kth.se about who you are and why you need access. Our supervisor will forward the email along to the appropriate person to help you out

How do I get access to rooms or specific tools?

For this, email prototype@kth.se about who you are and why you need access.

How do I get something cut on the water jet?

Review the waterjet tutorial in the equipment page - you need to work with an assistant on this!

Who works at the KTH Prototype Center?

The lab is run by two KTH staff and the rest are students! Most support is handled by only students (mostly mechatronics, design and production). These assistants keep the machines running smoothly (or at least we try) and can provide support with your prototyping needs.  If you are interested in becoming involved, email prototype@kth.se. 

What material is available to use?

If the project is course-related, the material 'out' in the labs are available for use. If you have a personal project or an abnormally large job to do, you should provide your own material. Contact prototype@kth.se if you have any doubts. 

What should I do if a machine is malfunctioning?

The sooner prototypassar@md.kth.se is notified, the sooner the machine will be fixed. 

What should I do if I don't know how to use a machine but I would like to learn? or I need access to a room?

For this, email prototype@kth.se. 

Who should I email about mycourt issues? 

Please email prototypassar@md.kth.se if you have notified your course responsible and they have confirmed your request.

What should I do if someone is using the machine I booked?

If a part is taking up large print times and is not booked appropriately the assistants will cancel the print. Technically, if you have the machine booked it is your machine and you can cancel. However, if you are not present after 15 minutes from your start time, we usually say it is free. Common decency applies. 

Who is responsible for cleaning the lab spaces?

You are! Well probably not you if you are reading this. The lab spaces are kept orderly by the courses that use them. There is no scheduled cleaning of the spaces. If there is a minor issue, we suggest fixing it yourself. If there is a major issue, please contact prototype@kth.se.